At Games 789, your privacy matters as much as your gameplay. This Privacy Policy explains in plain language what personal information we collect when you use our platform, why we collect it, how we keep it safe, and what control you have over it as a Pakistani user. We do not sell your data. We do not share it with advertising networks. We collect what we need, protect it properly, and use it only to run your account and improve your experience.
The most important things to know about how Games 789 handles your data.
We never sell your personal information to any third party.
All data in transit is encrypted using TLS 1.3 protocol.
Request data export or deletion at any time, free of charge.
We only collect data that is necessary to operate your account.
Data is retained only as long as legally required or needed for your account.
Privacy requests are responded to within 5 business days.
This Privacy Policy applies to Games 789, the online gaming and sports betting platform accessible at games789.app. When we say "Games 789", "we", "us", or "our" in this document, we mean the entity responsible for operating the platform and for the processing of your personal data. Games 789 is the data controller in respect of all personal information collected through the platform.
Games 789 operates specifically for players in Pakistan. Our services include cricket betting, PSL betting, card games, Teen Patti, Ludo, sports betting odds, and the Games 789 VIP Club. All services are accessed through the games789.app website and operate entirely in Pakistani Rupees (PKR).
If you have questions about how Games 789 handles your personal data, our dedicated privacy contact address is privacy@games789.app. Our support team is available 24/7 and handles privacy enquiries in both English and Urdu.
Games 789 collects only the personal data that is necessary to create and operate your account, process PKR transactions, and comply with our legal and regulatory obligations. We do not collect data for advertising, profiling for third-party commercial purposes, or any purpose beyond what is listed in this policy.
| Category | Examples of Data Collected | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Yes |
| Contact Data | Pakistani mobile number, email address, city/province of residence | Yes |
| Account Data | Username, hashed password, account preferences, login history | Yes |
| Financial Data | Deposit method references (Easypaisa/JazzCash mobile numbers, masked card details, bank account references), transaction history, PKR balance history | Yes |
| Gaming Data | Game history, betting records, PSL betting selections, wagering activity, session duration, win/loss records | Yes |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatic |
| Verification Data | CNIC scan or photograph (for KYC verification), selfie photograph where verification requires it | On request |
| Communications Data | Support ticket history, email correspondence, chat transcripts | If you contact us |
We do not collect: your full card number (only masked references are retained), biometric data beyond what is required for KYC, location data beyond city/province, or any data from minors. Raw CNIC images are encrypted at rest and are only accessed by our compliance team during verification.
Games 789 collects your personal data through the following means:
Games 789 processes your personal data on the following legal bases. Each purpose is matched to the appropriate legal ground:
Marketing opt-out: If you previously opted in to receive promotional communications from Games 789 and no longer wish to receive them, you can opt out at any time from the notification preferences section in your account, or by emailing privacy@games789.app with "Unsubscribe" in the subject line. Unsubscription is processed within 48 hours.
Games 789 does not sell your personal data to any third party. We do not share your data with advertising networks, data brokers, or marketing aggregators. Your information is shared only in the following limited circumstances, and only to the extent strictly necessary:
All third parties who receive Games 789 player data are subject to written data processing agreements that require them to protect your information to the same standard described in this policy.
Because all Games 789 transactions are conducted in Pakistani Rupees, your payment data relates specifically to Pakistani payment infrastructure. Here is how we handle each method:
Transaction records — including PKR amounts, timestamps, and payment method references — are retained for a minimum of five years to comply with financial record-keeping requirements. This retention period cannot be shortened at individual player request where legal obligations apply.
Withdrawal security: Games 789 only processes withdrawals to payment methods registered in the account holder's own name. This protects both you and the platform from fraud. Mismatched withdrawal requests trigger an automatic security review before processing.
Games 789 takes the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, or destruction. Our security framework includes:
Despite these measures, no online platform can guarantee 100% security. In the event of a data breach that poses a risk to your rights, Games 789 will notify affected players promptly and take immediate remediation steps.
Your role in security: Games 789 staff will never ask for your password or OTP via email, phone, or chat. If you receive such a request claiming to be from Games 789, do not respond — contact privacy@games789.app immediately to report it.
Games 789 retains your personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Account lifetime + 5 years after closure | Regulatory and AML compliance |
| Financial / Transaction Records | 5 years from transaction date | Financial record-keeping obligations |
| KYC Documents (CNIC scans) | 5 years from account closure | Regulatory requirement |
| Gaming / Betting History | Account lifetime + 2 years after closure | Dispute resolution and responsible gaming review |
| Technical Logs (IP, device) | 12 months on a rolling basis | Fraud prevention and security |
| Support Communications | 3 years from last interaction | Service continuity and dispute resolution |
| Marketing Preferences | Until opt-out, then deleted within 30 days | Consent management |
After applicable retention periods expire, data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (which cannot be linked back to any individual) may be retained indefinitely for statistical analysis and platform improvement.
As a Games 789 player, you have the following rights over your personal data. These rights can be exercised at any time by contacting privacy@games789.app:
You can request a full copy of all personal data Games 789 holds about you. We provide this in a readable format within 5 business days of a verified request, free of charge.
If any personal information we hold is inaccurate or out of date, you have the right to request that we correct it. Most basic details can be updated directly from your account settings.
You can request deletion of your Games 789 account and personal data. Note that data subject to mandatory retention periods (financial records, KYC) cannot be deleted until those periods expire, even after account closure.
In certain circumstances you can ask Games 789 to restrict how we use your data while a dispute is being resolved or a request investigated, without requiring full deletion.
You can request your account data in a structured, machine-readable format (CSV or JSON) for personal use or transfer. This covers your account information, transaction history, and gaming records.
You can object to processing based on legitimate interests (e.g., marketing analytics) at any time. Objections to processing required for contract performance or legal compliance cannot be upheld as these are mandatory.
All privacy rights requests are handled within 5 business days. If we need more time for complex requests, we will inform you of the expected timeline. We verify your identity before processing any rights request to ensure we are responding to the genuine account holder.
Games 789 uses cookies and similar local storage technologies to operate the platform, maintain your session, and improve your experience. We do not use third-party advertising cookies. The cookies used on games789.app fall into the following categories:
You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in to your Games 789 account. Blocking functional or analytics cookies will not affect your ability to play but may result in some preference settings not being saved between sessions.
Games 789 is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. During registration, all users must confirm they are at least 18 years of age, and we conduct age verification checks as part of our KYC process.
If Games 789 identifies or receives credible information that a registered account is being operated by a person under 18, that account will be immediately suspended, all activity voided, and any deposited funds returned to the payment source. Any data collected in relation to that account will be deleted.
If you believe a minor has gained access to a Games 789 account, please contact privacy@games789.app immediately so we can investigate and take appropriate action.
Games 789 may update this Privacy Policy from time to time as our services evolve, as applicable law changes, or as we improve our data practices. The "Last updated" date at the top of this page indicates when the most recent revision was made.
For material changes — those that significantly affect how we collect or use your personal data — we will notify you in advance through your registered email address or a prominent in-platform notification. We will give you a reasonable opportunity to review the changes before they take effect.
For minor changes (corrections of typographical errors, clarifications that do not change the substance of our practices), no individual notification will be sent but the updated date will be revised. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests relating to your privacy or this Privacy Policy, please contact Games 789 using the following details:
Privacy enquiries: privacy@games789.app
General support: support@games789.app
Support hours: 24 hours a day, 7 days a week
Languages: English and Urdu
Response time: Privacy requests are acknowledged within 24 hours and resolved within 5 business days.
For formal complaints about how Games 789 processes your personal data that have not been resolved to your satisfaction through our internal complaints process, you may escalate the matter to the relevant data protection authority in your jurisdiction. Please contact our privacy team first so we have the opportunity to address your concern directly.
By using Games 789, you acknowledge that you have read this Privacy Policy and understand how your personal data is collected, used, and protected. If you do not agree with this policy, please do not use the platform. If you have questions before registering, contact us at privacy@games789.app.
What these privacy principles look like when you use Games 789 day to day.
Your game history, bet types, and platform behaviour are never used to build advertising profiles or shared with any ad network. What you play on Games 789 stays between you and us.
Easypaisa and JazzCash deposits process through official API integrations. We hold only a reference number and your mobile wallet number — never your full credentials or PIN.
Any Games 789 player can request a full copy of their personal data at any time. We provide it in a structured, readable format within 5 business days — no cost, no complications.
CNIC documents submitted for KYC verification are encrypted with AES-256 at rest and are only accessible to the compliance team during the active verification process.
Privacy requests and data concerns can be raised in Urdu or English. Our team handles both equally. There is no language barrier when exercising your rights at Games 789.
Games 789 conducts regular internal and third-party security assessments of the platform. When vulnerabilities are found, they are patched before public disclosure — your data does not wait.
Register at Games 789 today and experience a platform that was built for Pakistani players from the start. Real PKR. Fair games. Fast payouts through Easypaisa and JazzCash. And privacy practices that actually respect you as a person, not just a data point. Join 500,000+ players who trust Games 789 with their entertainment and their money.
18+ · T&Cs apply · Play responsibly